Key Notices:
- Our products are not covered by health fund claims.
- Some products are exclusively available online and may have limited stock.
- We can limit sales based on factors like location or person.
- Product descriptions and prices can change without warning.
- We have the right to discontinue any product.
- Though we try to show accurate colors and images, there may be variations.
General Rules and Responsibilities:
- By ordering, you confirm you're of legal age.
- Products are for personal use only; no reselling.
- Don't use products for illegal activities.
- Provide accurate information.
Ordering:
- Check your order details before submitting.
- We can cancel orders before shipping and offer refunds or alternatives.
- Prices at checkout are final and may differ from elsewhere on our site.
- Additional shipping charges may apply, and customers are responsible for import duties.
Delivery:
- Products are shipped to the specified address.
- Delivery times and charges vary based on availability and location.
- We're not responsible for delivery failures after shipment, except as required by law.
- Inspect products upon delivery and report any issues within 7 days.
Promotions:
- Only one promotion code per order.
- Promotional offers can't be combined.
- Giveaway winners must claim prizes within 30 days.
Returns Policy:
- Full-priced items can be returned within 30 days for exchange, refund, or credit.
- Discounted or sale items may have different return conditions.
- Certain products, like prescription glasses, can't be returned unless faulty.
- Customers cover return shipping costs.
Faulty Products:
- We'll refund or exchange products not of acceptable quality upon delivery.
- Report faulty products promptly.
Limitation of Liability:
- We're not liable for any loss or damage except as required by law.
- Our products come without implied warranties.
Events Outside Our Control:
- We're not liable for failure or delays beyond our control.
Privacy:
- Your personal information will be handled according to our Privacy Policy.
Indemnity:
- You agree to cover any claims arising from your breach of these terms.
Dispute Resolution:
- We'll try to resolve disputes in good faith.
- If not resolved, disputes may be referred to mediation or legal proceedings.
General:
- Governed by Australian laws.
- Invalid provisions won't affect the validity of the remaining terms.
- These terms constitute the full agreement between you and us.